Attitudes, Values & Job Satisfaction

Impact of Job Satisfaction on Employee Performance

– Job Performance – More Productive in their Roles – People who are more satisfied with their jobs are more likely to be more effective in their

– Organisational Citizenship Behaviour (OCB) – People who are satisfied are more likely to demonstrate citizenship behaviour, including talking positively about the organization to the others at

– Customer Satisfaction – Highly satisfied employees have automatically had an impact on the Customer Satisfaction as per many

– Life Satisfaction – Job Satisfaction is positively correlated with life satisfaction.

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Organizational Behavior by Icfai Business School is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.