Attitudes, Values & Job Satisfaction

How is Cognitive Dissonance to be reduced?

Dissonance can be reduced in one of three ways: a) changing existing beliefs, b) adding new beliefs, or c) reducing the importance of the beliefs.

Change one or more of the attitudes, behavior, beliefs, etc., to make the relationship between the two elements a consonant one.

When one of the dissonant elements is a behavior, the individual can change or eliminate the behavior.

However, this mode of dissonance reduction frequently presents problems for people, as it is often difficult for people to change well-learned behavioral responses (e.g., giving up smoking).

Acquire new information that outweighs the dissonant beliefs.

For example, thinking smoking causes lung cancer will cause dissonance if a person smokes.

However, new information such as “research has not proved definitely that smoking causes lung cancer” may reduce the dissonance.

Reduce the importance of the cognitions (i.e., beliefs, attitudes).

A person could convince themself that it is better to “live for today” than to “save for tomorrow.”

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Organizational Behavior by Icfai Business School is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.