Author: ibselearn
Introduction To Banking Services Operations
I. Module 1: Introduction to Banking Operations
1. Session 1-2
II. Module 2: Services Design and Delivery Strategies in Banks
2. Sessions 3-5
III. Module 3: Introduction to Electronic Banking
3. Sessions 6-8
IV. Module 4 : Security Considerations in E-Banking
4. Session 9
V. Module 5: Facilities Management
5. Sessions 10-14
VI. Module 6 : Service Quality Metrics
6. Session 15
VII. Module 7 : Improving Quality And Productivity
7. Sessions 16-17
VIII. Module 8 : Operations Control
8. Sessions 18-21
IX. Module 9 : Introduction to Risk Management
9. Sessions 22-23
X. Module 10 : New Basel Accord-Implication For Banks
10. Sessions 24-25
XI. Module 11 : Risk Management Strategies
11. Sessions 26-28
XII. Module 12 : Operational Risk Management
12. Sessions 29-30
Banking Service Operations Copyright © 2021 by ibselearn. All Rights Reserved.
